Questions you may have about the proposal

For the light-renovation scope in this proposal, indicative timing is 6 to 10 weeks end-to-end, including a short pause at the start for selections and a short pause before listing for styling. The roadmap document sets this out phase by phase.

Small changes are accommodated in the weekly check-in at no extra administration cost. Material changes — adding a room, switching categories — trigger a written scope amendment with revised indicative cost and timeline. We won't quietly absorb a scope change.

Anything that would require a Victorian planning permit under the Strathbogie Shire planning scheme — extensions, structural changes, new plumbing positions, hardwired electrical circuits. The proposal and the compliance document list every out-of-scope item explicitly so the boundary is clear.

Costings include a 15% contingency on top of the subtotal, which covers the usual late discoveries. Anything beyond the contingency is presented as a written change before the work proceeds. We do not spend money you haven't approved.

Not for the bulk of it. For selection decisions (paint colours, tapware, lighting) we'll need short conversations at the start. For the work itself, a project contact is enough — weekly updates plus a daily photo log.

A walkthrough of every scope item against the original assessment, with snagging items recorded and resolved within 14 days. You receive the as-built photo set, the rendered previews versus the actual result, and the eight documents updated to reflect what was actually done.

If the property sells for less than the agreed target, we return double the difference — capped at the agreed minimum. The exact target and minimum are set out in the engagement letter and shown on the guarantee section of this site.

Anything hidden (rot, termite damage, pre-existing plumbing faults) is photographed, costed, and put to you for approval before work proceeds. The contingency line exists exactly for this. We will not surprise you with a bill.

Yes for paint, soft furnishings, decluttering, garden refresh, and door furniture. No for plumbing, electrical, anything involving waterproofing, anything covered by a licensed-trade rule. The how-to guide marks each item clearly.